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Shipping Policy

Yes, we bake when you order. No order is shipped the same day as ordered. We ship within 3 days from receipt of order.You can always make notes to us during checkout as to when you need your order to arrive, or use the "Arrive By" date selection. 

HOLIDAYS are a very busy time for us.  We strongly suggest ordering as much in advance as possible when you have an ARRIVE BY date for your order. 

Proper shipping is important to the quality of our products. Our Standard shipping methods are: Priority Mail (2-day) OR Overnight AIR (1-day).  

  • FedEx and UPS shipping is available upon request.  In this case we would send you a Paypal Invoice for the shipping difference.

Each order is packaged according to the contents. We consider location, weather, as well as the contents when properly packaging your order.

UPGRADE SHIPPING OPTION

During checkout you have the option of 2-day or 1-day shipping.

1-DAY OVERNIGHT SHIPPING REQUIRED

1-Day Overnight Air is required on delicate or highly perishable items like:

  • Layer Cakes with fruit fillings
  • ALL Cheesecakes
  • Fruit Topped Upside Down Cakes
  • Fruit Topped Coffeecakes

1-Day Overnight Air is highly recommended during SUMMER WEATHER on items like:

  • Cobblers
  • Pies
  • Bread Pudding

SEASONAL ITEMS

Items marked 'Seasonal' are not recommended during summer months.  However, if you select a Seasonal Item during summer months, please upgrade shipping to 1-day Overnight Air. We will not be responsible for seasonal and highly perishable items that travel 2-day or 3-day zones.

Without proper shipping we will attempt to contact you via phone and email if we feel that shipping should be upgraded on your order.

REMOTE  OR RURAL AREAS

Your location may be in a 3-day Zone.  This is usually small towns and mountainous locations.  In this case, upgrading  to 1-day shipping will have no affect. You may request or require UPS or FEDEX shipping because of your location or preference.  

 

INTERNATIONAL

Select items like Pound Cakes, Cake Balls, Cookies, Brownies, and Chocolates ship well Internationally.

 

TRACKING YOUR PACKAGING

Watch your package as it travels! When your shipping label is generated we automatically attach your email address.  As your package travels you will receive automatic notifications of your package location until it is delivered to your door. Once your order shows "Shipped" you will begin to receive notifications directly from the USPS shipping label.  If you are not receiving notifications, please contact us via email or phone.

 

RETURNED ITEMS

Incorrectly addressed package takes about 2 weeks to return to us.  We have no way of knowing if a package is incorrectly addressed or being returned to us until it is returned. Please notify us if you are not receiving email notifications to watch your package travel.  This could mean your package is not traveling to its destinations, or being returned to us.  If you gave us the incorrect address you will be issued a shipping invoice before the order is re-baked and re-shipped. 

 

Our Bake & Ship Process

DAY-1:  You Place order

DAY-2:  We pull orders from previous day to process and prepare to bake. Shipping scheduled and emailed to you.

DAY-3: Your order is baked and packed.

DAY-4: Your order is shippedYour tracking number is generating during packaging. Watch your order travel with the email notifications received directly from USPS.

DAY-5: Order arrives via Overnight Air

DAY-6: Order arrives via Priority Mail 2-day shipping

 

SHIPPING SCHEDULE
ORDERED BAKED SHIPPED ARRIVES
Sunday Tuesday Wednesday Friday
Monday Wednesday Thursday Saturday
Tuesday Thursday/Friday Saturday Monday

Wednesday

Friday Saturday Monday
Thursday Sunday Monday Wednesday
Friday Sunday Monday Wednesday
Saturday Monday Tuesday Thursday